- Credit Agricole Egypt

Infinite Credit card holders

How many free accesses am I entitled to as a primary cardholder? Unlimited free access throughout the calendar year How many free accesses am I entitled to as a supplementary cardholder? Unlimited free access throughout the calendar year Is there a minimum card spend I shall make during the year, to qualify me for the free lounge accesses? Yes, $1 per calendar year. In case, cardholder did not meet the minimum spend criteria of $1 during the calendar year, he/she will be entitled to only 2 free access+ 1 free guest per visit. How do I enter the lounges? Present your membership QR code to the lounge staff Are guests allowed in the lounges for primary credit card holders?

Yes, guests are allowed provided they are accompanying the cardholder on the same flight.
1 free guest per visit but any extra guest(s) card will be charged by $32 each (to be paid at the lounge)

Are guests allowed in the lounges for supplementary credit card holders?

Yes, guests are allowed provided they are accompanying the cardholder on the same flight.
1 free guest per visit but any extra guest(s) card will be charged by $32 each (to be paid at the lounge)

How will my guest get access to the lounge? With the same QR or Digital membership generated by the Primary OR Supplementary cardholders. Can I use my physical card to enter the lounge? You will only be able to access lounges by presenting your membership QR code from the mobile app. Do I have to book the lounge access ahead of my visit? No prior reservation is required How can I submit a complaint or an inquiry?

In case of prior registration press “Help” button placed on the signing up page in “Visa Companion Application”
In case of after registration press “Contact” button placed on the account page.

How can I add more cards? By pressing the “Membership” in the home page bottom menu. Then press on “Add new membership” and start registering the other card.

Platinum Credit card holders

How many free accesses am I entitled to as a primary cardholder? 6 free access throughout the calendar year, then every extra visit will be charged by $32 (it will be debited from the registered credit card) How many free accesses am I entitled to as a supplementary cardholder? 6 free access throughout the calendar year, then every extra visit will be charged by $32 (it will be debited from the registered credit card) Is there a minimum card spend I shall make during the year, to qualify me for the free lounge accesses? No minimum spend required How do I enter the lounges? Present your membership QR code to the lounge staff Are guests allowed in the lounges for primary credit card holders?

Yes, guests are allowed provided they are accompanying the cardholder on the same flight.
Each guest will be charged by $32 per visit (to be paid at the lounge)

Are guests allowed in the lounges for supplementary credit card holders?

Yes, guests are allowed provided they are accompanying the cardholder on the same flight.
Each guest will be charged by $32 per visit (to be paid at the lounge)

In case of prior registration press “Help” button placed on the signing up page in “Visa Companion Application”
In case of after registration press “Contact” button placed on the account page.

How can I add more cards? By pressing the “Membership” in the home page bottom menu. Then press on “Add new membership” and start registering the other card.

Be careful when you use your ATM Card
The Scammer Devices !!! The level of the false keyboard is higher than the ATM surface. The keyboard to log/record your PIN code when you enter it after inserting the card.	Original keyboard is at the same level.
The Scanners Devices !!! The level of the card slot is same as the ATM surface and some ATMs also have aflashing green light.	The magnetic strip reader on top of the actual card slot.
The Trap !!! The trap is made up of XRAY film, which is the preferred material by thieves; Simply because of the black color which is similar in appearance to the slot on the card reader.	As soon as the victim is gone, and they have your PIN , The thief can remove the glued trap, by grasping the folded tips, he simply pulls the trap out that has retained your card.
The thief pretending to help. What he is really doing is trying to gain the victim‘s PIN, now that he has captured his card.	The good Thief convinces the victim He can recover the card,if he presses his PIN at the same time the Thief press “cancel” and “enter”, he has the PIN the victim provided unknowingly.
Bank ATMs Converted to Steal IDs of Bank Customers !!! Equipment being installed on front of existing bank card slot.	The equipment as it appears installed over the normal ATM bank slot. .
The PIN reading camera being installed on the ATM is housed in an innocent looking leaflet enclosure.	The camera shown installed and ready to capture PINs by looking down on the keypad as you enter your PIN.
What can you do to avoid such scams/fraud? Be extra careful!! A few tips for it … Always use the same ATM as far as possible! You are more likely to spot any tampering if you are using a familiar ATM machine! Be vigilant and observant to notice anything different about your ATM! Most ATM keyboards are set within the body and are not protruding above the base! Check to be sure. The card slots are also set within the body of the ATM machine and not protruding above it! Check this also. Look out for miniature cameras stuck to the ATM top that can photograph your PIN code entry! Shield your hand with a paper sheet or envelope and enter the PIN code under this cover!