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Frequently Asked Questions

can vary depending on the type of mutual fund you invest in, your investment goals, and the market conditions. Here are some key risks associated with mutual funds:
  • Market Risk
  • Credit Risk
  • Interest Rate Risk
  • Liquidity Risk
  • Concentration Risk
  • Reinvestment Risk
It's important to understand the specific risks associated with the type of mutual fund you are considering and to align your investment choices with your risk tolerance, investment objectives, and time horizon.  

Returns represent the total net profits or losses (in some types of mutual funds) achieved against the invested amount during a specific period. To view the returns for the mutual funds offered by the bank

Mutual funds are investment vehicles that pool money from multiple investors to invest in a diversified portfolio of capital market instruments, including equities listed on the stock exchange, treasury bills, treasury bonds, or other securities. Each investor in a mutual fund owns shares of the fund, representing a portion of the overall holdings. These shares are referred to as Investment Certificates, symbolizing the investor’s ownership in the mutual funds. The primary objective of mutual funds is to provide investors with access to a diversified portfolio managed by professional fund managers, reducing risk compared to investing in individual securities. Investors benefit from the collective buying power, professional management, and diversification of the fund, which can be difficult to achieve on their own.

Mutual funds come in various types, each designed to meet different investment objectives and risk profiles. The main types of mutual funds include:
  • Equity Funds (Stock Market)
  • Fixed Income Funds (Medium/Long term Debt Funds)
  • Money Market Funds (Short term Debt Funds)
  • Balanced Funds (Hybrid Funds)
  • Precious Metals Funds (Gold/Silver Funds)
 

EFG Hermes Asset Management is the fund manager for Credit Agricole I, Credit Agricole II equity funds and Credit Agricole III money market fund. With over 25 years of experience in the Egyptian market, the fund manager makes investment decisions on behalf of the investors based on through research and close monitoring of market conditions. EFG Hermes Asset Management is responsible for the performance of the funds under its management, as they handle the investment part of the fund.

Purchase Protection

COVERAGE

  • An item with a price in excess of USD 100 and a maximum of USD 1500 or local equivalent
  • Items purchased as gifts
  • If a warranty is purchased with the product, over and above the original manufacturers or store warranty, coverage will only apply after expiration of all other warranties but only within 24 months from the date of purchase

Excluded Items:

Boats, Motorized vehicles, Land or Buildings

General Rules

  • Purchases must be made by Crédit Agricole Egypt Platinum Card
  • Card member must notify the claim administrator within 45 days of the date the incident occurred
  • Failure to give notice within 45 days from the date of the incident will result in denial of the claim
  • All benefits payable will be paid to the Eligible Person or, in case of death, to the Eligible Person’s estate
  • The policy will only pay claims that are completely furnished within 12 months after incident date

Contacts for Disputes and Claims

International SOS

6th Floor, Landmark House

Hammersmith Bridge Road

London W6 9DP

In case of making a claim or require help when abroad please call the Visa Platinum Insurance help line:


London: Tel: +44(0) 2087628002 (8:30-17:00 hrs- UK local time)

Terms & Conditions apply.