Crédit Agricole, Go to Home page
Frequently Asked Questions

How many free accesses am I entitled to as a primary cardholder? Unlimited free access throughout the calendar year How many free accesses am I entitled to as a supplementary cardholder? Unlimited free access throughout the calendar year Is there a minimum card spend I shall make during the year, to qualify me for the free lounge accesses? Yes, $1 per calendar year. In case, cardholder did not meet the minimum spend criteria of $1 during the calendar year, he/she will be entitled to only 2 free access+ 1 free guest per visit. How do I enter the lounges? Present your membership QR code to the lounge staff Are guests allowed in the lounges for primary credit card holders?
  • Yes, guests are allowed provided they are accompanying the cardholder on the same flight.
  • 1 free guest per visit but any extra guest(s) card will be charged by $32 each (to be paid at the lounge)
Are guests allowed in the lounges for supplementary credit card holders?
  • Yes, guests are allowed provided they are accompanying the cardholder on the same flight.
  • 1 free guest per visit but any extra guest(s) card will be charged by $32 each (to be paid at the lounge)
How will my guest get access to the lounge? With the same QR or Digital membership generated by the Primary OR Supplementary cardholders. Can I use my physical card to enter the lounge? You will only be able to access lounges by presenting your membership QR code from the mobile app. Do I have to book the lounge access ahead of my visit? No prior reservation is required How can I submit a complaint or an inquiry?
  • In case of prior registration press “Help” button placed on the signing up page in “Visa Companion Application”
  • In case of after registration press “Contact” button placed on the account page.
How can I add more cards? By pressing the “Membership” in the home page bottom menu. Then press on “Add new membership” and start registering the other card.

  • Here’s how to register using your Card or T-Pin

    • Register using your Active Card: Click Here
    • Register using your Bank ID# and Telephone PIN Click Here

No worries, click here to retrieve your password

How many free accesses am I entitled to as a primary cardholder? 6 free access throughout the calendar year, then every extra visit will be charged by $32 (it will be debited from the registered credit card) How many free accesses am I entitled to as a supplementary cardholder? 6 free access throughout the calendar year, then every extra visit will be charged by $32 (it will be debited from the registered credit card) Is there a minimum card spend I shall make during the year, to qualify me for the free lounge accesses? No minimum spend required How do I enter the lounges? Present your membership QR code to the lounge staff Are guests allowed in the lounges for primary credit card holders?
  • Yes, guests are allowed provided they are accompanying the cardholder on the same flight.
  • Each guest will be charged by $32 per visit (to be paid at the lounge)
Are guests allowed in the lounges for supplementary credit card holders?
  • Yes, guests are allowed provided they are accompanying the cardholder on the same flight.
  • Each guest will be charged by $32 per visit (to be paid at the lounge)
How will my guest get access to the lounge? With the same QR or Digital membership generated by the Primary OR Supplementary cardholders. Can I use my physical card to enter the lounge? You will only be able to access lounges by presenting your membership QR code from the mobile app. Do I have to book the lounge access ahead of my visit? No prior reservation is required How can I submit a complaint or an inquiry?
  • In case of prior registration press “Help” button placed on the signing up page in “Visa Companion Application”
  • In case of after registration press “Contact” button placed on the account page.
How can I add more cards? By pressing the “Membership” in the home page bottom menu. Then press on “Add new membership” and start registering the other card.

  • No worries, click here to retrieve your username

Crédit Agricole Foundation and Education First Foundation celebrate the 3rd and 4th batches of Ebhar Misr Annual Boot camp

Crédit Agricole Egypt Foundation for Development in collaboration with Education First Foundation celebrated the graduation of the third and fourth classes of the talented students of “Ebhar Misr” Program. The annual camp of Ebhar Misr

aims to foster and nurture young talents from the age of 14 to 18 in the fields of arts, science and technology as part of the Credit Agricole Egypt Foundation for Development strategy to achieve sustainability and development through societal initiatives. It runs under the auspices of the Ministry of Social Solidarity and the Ministry of Education and in collaboration with the Education First Foundation, the program academic partner since 2018.

The graduation ceremony took place in the presence of Mr. Assem Ragab Chairman of Crédit Agricole Egypt Bank and Crédit Agricole Egypt Foundation board of trustees as well as Dr. Salma Al-Bakri, Chairperson of Education First Foundation Board of Trustees.

Ebhar Misr program academic institutions and organizations, namely the Academy of Scientific Research and Technology, Faculty of Fine Arts, Conservatoire Institute, Microsoft Egypt and El Hanager Center for Arts, also attended the ceremony.

It is worth mentioning that the number of graduates of the combined 2020/2021 batch included 24 talents which makes the total number of graduates for the program 68 talents to date: 17 in technology, 24 in science, 12 in drawing, 7 in singing, 6 in acting, and 2 in music

Mr. Assem Ragab stated that Crédit Agricole Egypt Foundation for Development pays special attention to youth by supporting the talented ones and helping them achieve their goals.  The Foundation adopts comprehensive programs to foster young talents, in the belief that these youths are capable of changing Egypt’s future with their innovations. For this, we always emphasize that the program aims to develop the youth’s personal, leadership, and creative skills in addition to honing their specialized talents to unleash their creativity. The growing number of participants every year encourages us to work even harder to open wider horizons to more youth.”

Mr.Ragab also added, “To do so, we are kicking off a new initiative under the umbrella of Ebhar Misr program to provide a guided boost to students and prepare them for professional life”.

Mr.Jean-Pierre Trinelle , seized this opportunity to express his contentment to the graduation of the new students of Ebhar Misr Program, confirming the bank’s continuous support towards the community through the Foundation.

Mr.Trinelle also added, “At Crédit Agricole Group, we believe in the importance of the role of civil society and private sector in encouraging entrepreneurship and supporting education. This program is in line with our bank’s strategy which aims at creating a social impact in the communities in which we operate.”

It is worth mentioning that students were chosen based on a meticulous selection process after applying through Ebhar Misr electronic platform. At the end of the boot camp, art and science exhibition was held to showcase the work of the graduates, followed by a very impressive theatrical and musical performance.

-END-

This site is registered on wpml.org as a development site.