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Frequently Asked Questions

can vary depending on the type of mutual fund you invest in, your investment goals, and the market conditions. Here are some key risks associated with mutual funds:
  • Market Risk
  • Credit Risk
  • Interest Rate Risk
  • Liquidity Risk
  • Concentration Risk
  • Reinvestment Risk
It's important to understand the specific risks associated with the type of mutual fund you are considering and to align your investment choices with your risk tolerance, investment objectives, and time horizon.  

Returns represent the total net profits or losses (in some types of mutual funds) achieved against the invested amount during a specific period. To view the returns for the mutual funds offered by the bank

Mutual funds are investment vehicles that pool money from multiple investors to invest in a diversified portfolio of capital market instruments, including equities listed on the stock exchange, treasury bills, treasury bonds, or other securities. Each investor in a mutual fund owns shares of the fund, representing a portion of the overall holdings. These shares are referred to as Investment Certificates, symbolizing the investor’s ownership in the mutual funds. The primary objective of mutual funds is to provide investors with access to a diversified portfolio managed by professional fund managers, reducing risk compared to investing in individual securities. Investors benefit from the collective buying power, professional management, and diversification of the fund, which can be difficult to achieve on their own.

Mutual funds come in various types, each designed to meet different investment objectives and risk profiles. The main types of mutual funds include:
  • Equity Funds (Stock Market)
  • Fixed Income Funds (Medium/Long term Debt Funds)
  • Money Market Funds (Short term Debt Funds)
  • Balanced Funds (Hybrid Funds)
  • Precious Metals Funds (Gold/Silver Funds)
 

EFG Hermes Asset Management is the fund manager for Credit Agricole I, Credit Agricole II equity funds and Credit Agricole III money market fund. With over 25 years of experience in the Egyptian market, the fund manager makes investment decisions on behalf of the investors based on through research and close monitoring of market conditions. EFG Hermes Asset Management is responsible for the performance of the funds under its management, as they handle the investment part of the fund.
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Crédit Agricole Egypt Receives Three Prestigious Awards in the Year 2024

Cairo, Egypt – January 19, 2024: Crédit Agricole Egypt (CAE) has been recognized for its excellence in digital banking transformation, receiving three prestigious international awards in 2024. These accolades underscore CAE’s commitment to customer satisfaction by optimizing customers experience through embracing cutting-edge technology and digital advancements.

For the second consecutive year, International Business Magazine recognized CAE with the prestigious “Best Digital Transformation Program” award in Egypt, highlighting the Bank’s consistent efforts to delivering best-in-class digital services and its commitment to digital transformation and innovation.

Further solidifying its excellence in the digital banking landscape, “World Business Outlook” Publication honored CAE with its most prestigious “Digital Banking Provider of the Year” Award. This recognition cements the Bank’s commitment to agility as a leader in the digital banking landscape.

Adding to this momentum, “banki Mobile,” CAE’s mobile banking app, retained its title as the “Most Innovative Retail Banking App” from Global Banking and Finance Review for the fourth consecutive year. This recognition underscores the app’s user-friendly interface and comprehensive features which meets the evolving needs of the bank’s customers.

Jean-Pierre Trinelle, Managing Director of Crédit Agricole Egypt, stated, “These awards reflect our commitment to reimagining banking as a more accessible and personalized customer-centric experience.  These recognitions reaffirm our leading position in digital banking, and inspired us to continue anticipating the evolving needs of our customers in this fast-paced digital era.”

Credit Agricole Egypt’s success is also evidenced by its operational excellence and growing digital onboarding rates. Currently, 98% of domestic payments are made through CAE’s digital channels, demonstrating the Bank’s ability to create seamless, fast and secure financial experience. This achievement has been bolstered by the Bank’s integration with InstaPay, with 36% of active clients utilizing the service for immediate fund transfers.

To enhance customer loyalty and achieve service excellence, CAE has equipped its banki Mobile app with a suite of self-service features, including the Taksit Program, which allows customers to repay large purchases made both locally or internationally through flexible installments of up to 60 months. Additionally, users can access features such as self-registration, tracking and redeeming Happy Points directly from the app, and managing their cards by activating or blocking them easily.

Miriam Greiss, Head of Digital and Transactional Banking, stated, “With our state-of-the-art digital infrastructure, we have successfully advanced the user experience. By leveraging cutting-edge technology, we ensure that every customer transaction is seamless, secure, and personalized. Our customers are at the heart of everything we do, and their satisfaction is our ultimate goal. These awards collectively highlight our commitment to boosting digital transformation to best serve our customers.”

It’s worth mentioning that CAE has been consistently acknowledged by international publications for its ongoing dedication to operational excellence, digital transformation and customer centric approach.

CAE’s digital banking efforts encompass a multitude of areas, including online and mobile banking, contactless payments, and personalized financial management tools.

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