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Frequently Asked Questions

How many free accesses am I entitled to as a primary cardholder? Unlimited free access throughout the calendar year How many free accesses am I entitled to as a supplementary cardholder? Unlimited free access throughout the calendar year Is there a minimum card spend I shall make during the year, to qualify me for the free lounge accesses? Yes, $1 per calendar year. In case, cardholder did not meet the minimum spend criteria of $1 during the calendar year, he/she will be entitled to only 2 free access+ 1 free guest per visit. How do I enter the lounges? Present your membership QR code to the lounge staff Are guests allowed in the lounges for primary credit card holders?
  • Yes, guests are allowed provided they are accompanying the cardholder on the same flight.
  • 1 free guest per visit but any extra guest(s) card will be charged by $32 each (to be paid at the lounge)
Are guests allowed in the lounges for supplementary credit card holders?
  • Yes, guests are allowed provided they are accompanying the cardholder on the same flight.
  • 1 free guest per visit but any extra guest(s) card will be charged by $32 each (to be paid at the lounge)
How will my guest get access to the lounge? With the same QR or Digital membership generated by the Primary OR Supplementary cardholders. Can I use my physical card to enter the lounge? You will only be able to access lounges by presenting your membership QR code from the mobile app. Do I have to book the lounge access ahead of my visit? No prior reservation is required How can I submit a complaint or an inquiry?
  • In case of prior registration press “Help” button placed on the signing up page in “Visa Companion Application”
  • In case of after registration press “Contact” button placed on the account page.
How can I add more cards? By pressing the “Membership” in the home page bottom menu. Then press on “Add new membership” and start registering the other card.

  • Here’s how to register using your Card or T-Pin

    • Register using your Active Card: Click Here

    • Register using your Bank ID# and Telephone PIN : Click Here

No worries, click here to retrieve your password

How many free accesses am I entitled to as a primary cardholder? 6 free access throughout the calendar year, then every extra visit will be charged by $32 (it will be debited from the registered credit card) How many free accesses am I entitled to as a supplementary cardholder? 6 free access throughout the calendar year, then every extra visit will be charged by $32 (it will be debited from the registered credit card) Is there a minimum card spend I shall make during the year, to qualify me for the free lounge accesses? No minimum spend required How do I enter the lounges? Present your membership QR code to the lounge staff Are guests allowed in the lounges for primary credit card holders?
  • Yes, guests are allowed provided they are accompanying the cardholder on the same flight.
  • Each guest will be charged by $32 per visit (to be paid at the lounge)
Are guests allowed in the lounges for supplementary credit card holders?
  • Yes, guests are allowed provided they are accompanying the cardholder on the same flight.
  • Each guest will be charged by $32 per visit (to be paid at the lounge)
How will my guest get access to the lounge? With the same QR or Digital membership generated by the Primary OR Supplementary cardholders. Can I use my physical card to enter the lounge? You will only be able to access lounges by presenting your membership QR code from the mobile app. Do I have to book the lounge access ahead of my visit? No prior reservation is required How can I submit a complaint or an inquiry?
  • In case of prior registration press “Help” button placed on the signing up page in “Visa Companion Application”
  • In case of after registration press “Contact” button placed on the account page.
How can I add more cards? By pressing the “Membership” in the home page bottom menu. Then press on “Add new membership” and start registering the other card.

  • No worries, click here to retrieve your username
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Credit Agricole Egypt participates in BATIMAT EGYPT 2017

After Its Head Office Obtained the Platinum LEED Certificate
Crédit Agricole Egypt participates in the Stand France of BATIMAT EGYPT 2017 held in Cairo for the First Time

François-Edouard Drion: “we are proud to participate in this important summit that opens new prospects in the fields of construction and building in Egypt and offers distinctive opportunities for joint cooperation and exchanging experiences.”

Cairo – March 2017- Crédit Agricole Egypt is participating in the first edition of BATIMAT in Egypt, the number one leading show in the construction industry in Europe and West Africa that is held in Cairo from the 9th till the 11th of March in the Cairo International Convention Center under the patronage of HE Prime Minister Eng. Sherif Ismail. The show aims to provide an opportunity for distinctive organizations that work in this field to explore the ways of joint collaboration and to exchange experiences. The event will witness the participation of several International and Egyptian corporations that operate in the field of constructions and building.

Mr. François-Edouard Drion, Chairman and Managing Director of Crédit Agricole Egypt commented on the participation of the bank in such a significant international event: “We are proud to participate in this important show that opens new prospects in the fields of construction and building in Egypt and offers distinctive opportunities for joint cooperation and exchanging experiences.”

“We are honored that the head office of Crédit Agricole Egypt obtained the Platinum LEED Certificate for the first time in Egypt and North Africa. This certificate reflects the philosophy of the bank that adopts the principles of environmental protection as one of its CSR priorities. We always strive to follow the strictest international standards to preserve the environment, rationalize the consumption of energy, and to use renewable energy resources that cause less harm to the health and to the surrounding environment,” added Drion.

It is worth mentioning that Crédit Agricole Egypt succeeded in obtaining the platinum LEED certificate from the US Green Building Council for its Head Office named Unity Building for its iconic design; out of which the building was set on reducing impacts on human health and on the environment through better site selection, construction, operation and maintenance.

Crédit Agricole Egypt would be participating in the France Stand “Sustainable City Club”. The Stand is organizing discussion panels that tackle several themes, with the aim of building sustainable and cost-efficient mid income housing units, providing quality environment friendly cost-effective utilities and networks, providing efficient mobility solutions and adding local value to Egypt. Many important organizations would be involved in these panels including the French Embassy in Egypt and the French Development Agency. This is in addition to several French companies and institutions recognized as global leaders in the region.

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