How can we help you ?

PRESS ENTER TO START THE SEARCH

Frequently Asked Questions

How many free accesses am I entitled to as a primary cardholder? Unlimited free access throughout the calendar year How many free accesses am I entitled to as a supplementary cardholder? Unlimited free access throughout the calendar year Is there a minimum card spend I shall make during the year, to qualify me for the free lounge accesses? Yes, $1 per calendar year. In case, cardholder did not meet the minimum spend criteria of $1 during the calendar year, he/she will be entitled to only 2 free access+ 1 free guest per visit. How do I enter the lounges? Present your membership QR code to the lounge staff Are guests allowed in the lounges for primary credit card holders?
  • Yes, guests are allowed provided they are accompanying the cardholder on the same flight.
  • 1 free guest per visit but any extra guest(s) card will be charged by $32 each (to be paid at the lounge)
Are guests allowed in the lounges for supplementary credit card holders?
  • Yes, guests are allowed provided they are accompanying the cardholder on the same flight.
  • 1 free guest per visit but any extra guest(s) card will be charged by $32 each (to be paid at the lounge)
How will my guest get access to the lounge? With the same QR or Digital membership generated by the Primary OR Supplementary cardholders. Can I use my physical card to enter the lounge? You will only be able to access lounges by presenting your membership QR code from the mobile app. Do I have to book the lounge access ahead of my visit? No prior reservation is required How can I submit a complaint or an inquiry?
  • In case of prior registration press “Help” button placed on the signing up page in “Visa Companion Application”
  • In case of after registration press “Contact” button placed on the account page.
How can I add more cards? By pressing the “Membership” in the home page bottom menu. Then press on “Add new membership” and start registering the other card.

  • Here’s how to register using your Card or T-Pin

    • Register using your Active Card: Click Here

    • Register using your Bank ID# and Telephone PIN : Click Here

No worries, click here to retrieve your password

How many free accesses am I entitled to as a primary cardholder? 6 free access throughout the calendar year, then every extra visit will be charged by $32 (it will be debited from the registered credit card) How many free accesses am I entitled to as a supplementary cardholder? 6 free access throughout the calendar year, then every extra visit will be charged by $32 (it will be debited from the registered credit card) Is there a minimum card spend I shall make during the year, to qualify me for the free lounge accesses? No minimum spend required How do I enter the lounges? Present your membership QR code to the lounge staff Are guests allowed in the lounges for primary credit card holders?
  • Yes, guests are allowed provided they are accompanying the cardholder on the same flight.
  • Each guest will be charged by $32 per visit (to be paid at the lounge)
Are guests allowed in the lounges for supplementary credit card holders?
  • Yes, guests are allowed provided they are accompanying the cardholder on the same flight.
  • Each guest will be charged by $32 per visit (to be paid at the lounge)
How will my guest get access to the lounge? With the same QR or Digital membership generated by the Primary OR Supplementary cardholders. Can I use my physical card to enter the lounge? You will only be able to access lounges by presenting your membership QR code from the mobile app. Do I have to book the lounge access ahead of my visit? No prior reservation is required How can I submit a complaint or an inquiry?
  • In case of prior registration press “Help” button placed on the signing up page in “Visa Companion Application”
  • In case of after registration press “Contact” button placed on the account page.
How can I add more cards? By pressing the “Membership” in the home page bottom menu. Then press on “Add new membership” and start registering the other card.

  • No worries, click here to retrieve your username
Access all questions

Crédit Agricole Egypt Launches the First Visa Infinite Card in Egypt

Continuing its commitment to provide innovative products to clients, Credit Agricole Egypt is the first bank in the country to launch the Visa Infinite Card. With this ultimate expression of elite and prestige, Credit Agricole invites its customers to an outstanding experience with a round-the-clock and round-the-world exclusive concierge services and protection coverage.

“At Crédit Agricole Egypt, we strive to offer innovative and value-added products to our clients corresponding to the needs of each segment of our customers,” said Mr. Francois Edouard Drion, Chairman and Managing Director of Credit Agricole Egypt. Thus, we have (partnered with Visa to) launched the 1st Visa Infinite Card in Egypt to bring selective privileges to our valued customers from one side and to affirm our reputation as a market leader from the other.”

Offered “by invitation”, The Credit Agricole Egypt Visa Infinite Credit Card is designed to meet the requirements of a distinctive group of customers who want to get the most of where they are. It provides unparalleled range of truly exceptional services and benefits including exclusive access to luxury and boutique hotels worldwide, premium entertainment options, special access to offers and events. These include the complimentary Visa Infinite credit card concierge which offers tailored solutions to each cardholders’ personal needs. In addition, cardholders benefit from extensive emergency assistance including lost or stolen card reporting, emergency card replacement, emergency cash disbursement and emergency payment authorization. Finally, the Visa Infinite Credit Card includes Infinite Protection, which provides multi-trip travel insurance, medical and legal referral, and extended warranty and purchase protection.

“The launch of Visa’s Infinite card in Egypt is a milestone in the world of premium products and a testament to the growing needs of the market’s high-spending customers,” said Tarek Elhousseiny, General Manager for Visa North and Francophone Africa. “We are thrilled to be able to offer select Credit Agricole Egypt customers the chance to benefit from the lifestyle, fine dining, travel and shopping benefits of having a Visa Infinite card.”

In addition to innovative product launches, the bank recently opened three new branches: the Gezirah Sporting Club branch, as well as the Mossadak branch in Dokki and Baghdad branch in Heliopolis. These branches openings are part of an effort to develop the bank services targeting the top customers.

This site is registered on wpml.org as a development site.