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Frequently Asked Questions

How many free accesses am I entitled to as a primary cardholder? Unlimited free access throughout the calendar year How many free accesses am I entitled to as a supplementary cardholder? Unlimited free access throughout the calendar year Is there a minimum card spend I shall make during the year, to qualify me for the free lounge accesses? Yes, $1 per calendar year. In case, cardholder did not meet the minimum spend criteria of $1 during the calendar year, he/she will be entitled to only 2 free access+ 1 free guest per visit. How do I enter the lounges? Present your membership QR code to the lounge staff Are guests allowed in the lounges for primary credit card holders?
  • Yes, guests are allowed provided they are accompanying the cardholder on the same flight.
  • 1 free guest per visit but any extra guest(s) card will be charged by $32 each (to be paid at the lounge)
Are guests allowed in the lounges for supplementary credit card holders?
  • Yes, guests are allowed provided they are accompanying the cardholder on the same flight.
  • 1 free guest per visit but any extra guest(s) card will be charged by $32 each (to be paid at the lounge)
How will my guest get access to the lounge? With the same QR or Digital membership generated by the Primary OR Supplementary cardholders. Can I use my physical card to enter the lounge? You will only be able to access lounges by presenting your membership QR code from the mobile app. Do I have to book the lounge access ahead of my visit? No prior reservation is required How can I submit a complaint or an inquiry?
  • In case of prior registration press “Help” button placed on the signing up page in “Visa Companion Application”
  • In case of after registration press “Contact” button placed on the account page.
How can I add more cards? By pressing the “Membership” in the home page bottom menu. Then press on “Add new membership” and start registering the other card.

  • Here’s how to register using your Card or T-Pin

    • Register using your Active Card: Click Here

    • Register using your Bank ID# and Telephone PIN : Click Here

No worries, click here to retrieve your password

How many free accesses am I entitled to as a primary cardholder? 6 free access throughout the calendar year, then every extra visit will be charged by $32 (it will be debited from the registered credit card) How many free accesses am I entitled to as a supplementary cardholder? 6 free access throughout the calendar year, then every extra visit will be charged by $32 (it will be debited from the registered credit card) Is there a minimum card spend I shall make during the year, to qualify me for the free lounge accesses? No minimum spend required How do I enter the lounges? Present your membership QR code to the lounge staff Are guests allowed in the lounges for primary credit card holders?
  • Yes, guests are allowed provided they are accompanying the cardholder on the same flight.
  • Each guest will be charged by $32 per visit (to be paid at the lounge)
Are guests allowed in the lounges for supplementary credit card holders?
  • Yes, guests are allowed provided they are accompanying the cardholder on the same flight.
  • Each guest will be charged by $32 per visit (to be paid at the lounge)
How will my guest get access to the lounge? With the same QR or Digital membership generated by the Primary OR Supplementary cardholders. Can I use my physical card to enter the lounge? You will only be able to access lounges by presenting your membership QR code from the mobile app. Do I have to book the lounge access ahead of my visit? No prior reservation is required How can I submit a complaint or an inquiry?
  • In case of prior registration press “Help” button placed on the signing up page in “Visa Companion Application”
  • In case of after registration press “Contact” button placed on the account page.
How can I add more cards? By pressing the “Membership” in the home page bottom menu. Then press on “Add new membership” and start registering the other card.

  • No worries, click here to retrieve your username
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Crédit Agricole Egypt Hosts Conference to Support Egyptian Import and Export

CRÉDIT AGRICOLE EGYPT Launches an Integrated Website to support international trade and investments

Crédit Agricole Egypt hosted a seminar today titled “Supporting Trade and Investment” for Egyptian companies in collaboration with a number of renowned entities and organizations aiming to support investments in Egypt. Those are the General Authority for Investment (GAFI), the Egyptian Banking Institute, the Egyptian Junior Business Association (EJB), ANIMA Investment Network and EUROMENA Investment Fund.

The Conference started with a welcome note by Francois Edouard Drion, Chairman and Managing Director of Crédit Agricole Egypt, who addressed all guests. He expressed his appreciation to the vital role that these entities play in driving the Egyptian economy at this crucial time.

“The conference is part of Crédit Agricole Egypt’s strategy and commitment to provide innovative tools and resources to help boost Egyptian companies. They are the cornerstone to grow the Egyptian economy as a whole. Crédit Agricole Egypt is equally committed to support large companies as well as SMEs as part of its strong belief in the role of the private sector as a key partner in developing the economy and providing much needed job opportunities,” added Drion.

Participants from over 200 different companies attended the conference and followed a panel discussion on the different means to support trade and investments from the different perspectives of the panelists, their know-how and expertise. The panel was moderated by Dr. Samir Radwan.

During the conference, CRÉDIT AGRICOLE EGYPT announced the launch of the 1st website in Egypt to support international trade and investment: www.egypt-import-export.com,. The new website is an added-value service offered by CRÉDIT AGRICOLE EGYPT to provide Egyptian companies with a very rich and updated content and services to help support their trade initiatives.

To further support Egyptian companies, the website is available to all companies free of charge. The website provides a broad spectrum of data about investment opportunities in 185 countries, as well as detailed information about general investment conditions, legal frameworks, business environment, tax climate as well as personalized assistance for investors seeking counterparties in these countries.

This site is registered on wpml.org as a development site.