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Frequently Asked Questions

How many free accesses am I entitled to as a primary cardholder? Unlimited free access throughout the calendar year How many free accesses am I entitled to as a supplementary cardholder? Unlimited free access throughout the calendar year Is there a minimum card spend I shall make during the year, to qualify me for the free lounge accesses? Yes, $1 per calendar year. In case, cardholder did not meet the minimum spend criteria of $1 during the calendar year, he/she will be entitled to only 2 free access+ 1 free guest per visit. How do I enter the lounges? Present your membership QR code to the lounge staff Are guests allowed in the lounges for primary credit card holders?
  • Yes, guests are allowed provided they are accompanying the cardholder on the same flight.
  • 1 free guest per visit but any extra guest(s) card will be charged by $32 each (to be paid at the lounge)
Are guests allowed in the lounges for supplementary credit card holders?
  • Yes, guests are allowed provided they are accompanying the cardholder on the same flight.
  • 1 free guest per visit but any extra guest(s) card will be charged by $32 each (to be paid at the lounge)
How will my guest get access to the lounge? With the same QR or Digital membership generated by the Primary OR Supplementary cardholders. Can I use my physical card to enter the lounge? You will only be able to access lounges by presenting your membership QR code from the mobile app. Do I have to book the lounge access ahead of my visit? No prior reservation is required How can I submit a complaint or an inquiry?
  • In case of prior registration press “Help” button placed on the signing up page in “Visa Companion Application”
  • In case of after registration press “Contact” button placed on the account page.
How can I add more cards? By pressing the “Membership” in the home page bottom menu. Then press on “Add new membership” and start registering the other card.

  • Here’s how to register using your Card or T-Pin

    • Register using your Active Card: Click Here

    • Register using your Bank ID# and Telephone PIN : Click Here

No worries, click here to retrieve your password

How many free accesses am I entitled to as a primary cardholder? 6 free access throughout the calendar year, then every extra visit will be charged by $32 (it will be debited from the registered credit card) How many free accesses am I entitled to as a supplementary cardholder? 6 free access throughout the calendar year, then every extra visit will be charged by $32 (it will be debited from the registered credit card) Is there a minimum card spend I shall make during the year, to qualify me for the free lounge accesses? No minimum spend required How do I enter the lounges? Present your membership QR code to the lounge staff Are guests allowed in the lounges for primary credit card holders?
  • Yes, guests are allowed provided they are accompanying the cardholder on the same flight.
  • Each guest will be charged by $32 per visit (to be paid at the lounge)
Are guests allowed in the lounges for supplementary credit card holders?
  • Yes, guests are allowed provided they are accompanying the cardholder on the same flight.
  • Each guest will be charged by $32 per visit (to be paid at the lounge)
How will my guest get access to the lounge? With the same QR or Digital membership generated by the Primary OR Supplementary cardholders. Can I use my physical card to enter the lounge? You will only be able to access lounges by presenting your membership QR code from the mobile app. Do I have to book the lounge access ahead of my visit? No prior reservation is required How can I submit a complaint or an inquiry?
  • In case of prior registration press “Help” button placed on the signing up page in “Visa Companion Application”
  • In case of after registration press “Contact” button placed on the account page.
How can I add more cards? By pressing the “Membership” in the home page bottom menu. Then press on “Add new membership” and start registering the other card.

  • No worries, click here to retrieve your username
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Crédit Agricole Egypt Foundation and Education First Foundation Celebrate the Graduation of Ebhar Misr Program, Class of 2024

Cairo, September 16th, 2024: Crédit Agricole Egypt Foundation for Development and Education First Foundation celebrated the graduation of Ebhar Misr Program Class of 2024. Aiming to reinforce youth development and open new horizons for future generations, the two foundations launched the program to discover and nurture exceptional talents of young Egyptians aged from 14 to 18 years old in the fields of arts, science and technology.

Launched under the auspices of the Ministry of Social Solidarity and the Ministry of Education and Technical Education in 2018, this program directly aligns with the bank’s focus on providing equal opportunities for youth from both genders to grow their potential since early stages of their lives.

The graduation ceremony for the Class of 2024 was held at New Generation School Theatre, New Cairo, and attended by young graduates and their parents, with the participation of Phillippe Lods, Deputy to the Cooperation and Cultural Action Counsellor in charge of the French education abroad, beside a number of key figures from both entities. The event was marked by captivating musical and drama performances, in addition to engaging presentations and speeches that celebrate the achievements of the graduates. The program is supported by renowned artists such Hany Shenoda in music and Tarek El Desouki in drama who equip young talents with the needed skills to excel in their respective fields.

Each year, a new cohort of 20-25 participants is carefully selected to embark on a two-week boot camp, based on a three-round screening process. Since its launch and to date, the program graduated around 120 young talents, including the 18 graduates from this year’s cohort. Beyond the initial boot camp, the program provides continuous support to all participants offering year-round skill development trainings and university scholarships for eligible students.

Ebhar Misr Program organizes a variety of events including annual art exhibition featuring paintings and sculptures, as well as drama, music instruments performance and singing, all designed to celebrate and elevate the creative abilities of these talented youngsters.

On the occasion of 2024 Graduation Ceremony, Hassan Serag, Managing Director of CAE Foundation for Development, underlined the significance of the ongoing collaboration with Education First Foundation and said, “Ebhar Misr program is one of the initiatives funded by CAE Foundation to achieve sustainable development of young talents. The continuity of the program for six consecutive years reflects our commitment to youth development and diversity.”

Dr. Salma Al-Bakri, Chairperson of the Board of Trustees, Education First Foundation, confirmed that Ebhar Misr program is one of the most important programs for discovering talents in the fields of science, arts and technology and that the Education First Foundation is keen to support these talents and open horizons for them. During the ceremony, she also presented the various activities of Ebhar Misr 2024 Program.

Established in 2017, Credit Agricole Egypt Foundation for Development aims at serving the community by supporting projects in fields of education, health, environment and community development and social entrepreneurship.

The graduation of the Class of 2024 from Ebhar Misr Program marks a significant step in the ongoing journey to support young talents in Egypt. Looking ahead, Credit Agricole Egypt Foundation and Education First Foundation will continue to support Ebhar Misr Program to foster creativity, innovation, and academic excellence for young talented Egyptians across Egypt.

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