- Credit Agricole Egypt

Infinite Credit card holders

How many free accesses am I entitled to as a primary cardholder? Unlimited free access throughout the calendar year How many free accesses am I entitled to as a supplementary cardholder? Unlimited free access throughout the calendar year Is there a minimum card spend I shall make during the year, to qualify me for the free lounge accesses? Yes, $1 per calendar year. In case, cardholder did not meet the minimum spend criteria of $1 during the calendar year, he/she will be entitled to only 2 free access+ 1 free guest per visit. How do I enter the lounges? Present your membership QR code to the lounge staff Are guests allowed in the lounges for primary credit card holders?

Yes, guests are allowed provided they are accompanying the cardholder on the same flight.
1 free guest per visit but any extra guest(s) card will be charged by $32 each (to be paid at the lounge)

Are guests allowed in the lounges for supplementary credit card holders?

Yes, guests are allowed provided they are accompanying the cardholder on the same flight.
1 free guest per visit but any extra guest(s) card will be charged by $32 each (to be paid at the lounge)

How will my guest get access to the lounge? With the same QR or Digital membership generated by the Primary OR Supplementary cardholders. Can I use my physical card to enter the lounge? You will only be able to access lounges by presenting your membership QR code from the mobile app. Do I have to book the lounge access ahead of my visit? No prior reservation is required How can I submit a complaint or an inquiry?

In case of prior registration press “Help” button placed on the signing up page in “Visa Companion Application”
In case of after registration press “Contact” button placed on the account page.

How can I add more cards? By pressing the “Membership” in the home page bottom menu. Then press on “Add new membership” and start registering the other card.

Platinum Credit card holders

How many free accesses am I entitled to as a primary cardholder? 6 free access throughout the calendar year, then every extra visit will be charged by $32 (it will be debited from the registered credit card) How many free accesses am I entitled to as a supplementary cardholder? 6 free access throughout the calendar year, then every extra visit will be charged by $32 (it will be debited from the registered credit card) Is there a minimum card spend I shall make during the year, to qualify me for the free lounge accesses? No minimum spend required How do I enter the lounges? Present your membership QR code to the lounge staff Are guests allowed in the lounges for primary credit card holders?

Yes, guests are allowed provided they are accompanying the cardholder on the same flight.
Each guest will be charged by $32 per visit (to be paid at the lounge)

Are guests allowed in the lounges for supplementary credit card holders?

Yes, guests are allowed provided they are accompanying the cardholder on the same flight.
Each guest will be charged by $32 per visit (to be paid at the lounge)

In case of prior registration press “Help” button placed on the signing up page in “Visa Companion Application”
In case of after registration press “Contact” button placed on the account page.

How can I add more cards? By pressing the “Membership” in the home page bottom menu. Then press on “Add new membership” and start registering the other card.

banki Online Services

Banking... Anytime, Anywhere

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banki Online Services

Banking... Anytime, Anywhere

With Crédit Agricole Egypt’s upgraded banki Online Services you can access your accounts, transfer funds, pay bills & credit cards online 24/7 and much more…

Online Banking Security

User Name and Password

Create your own user name and password for your login to banki Online service.

Activation Code

Once you register to the banki Online you will receive an Activation Code SMS which is a one time password sent to your mobile number registered at the bank records.

Challenge Question and Answer

During the registration you will be asked to select a Challenge questions then create an answer to be used (you will be asked to answer the challenge question every time you log in to banki Online or banki Mobile). Caution must be exercised when setting up the question, noting that you must keep your question & answer private and avoid easy answers to avoid hacking.

Authorization Code

The Authorization Code is a one time password used to confirm each online transaction to others through banki Online. Client need to activate a Token software to use this service. To know more about Tokens click here.

Click here to register and benefit from up-to-date technology, combined with advanced security to provide you with easy usage and convenience. CAE’s upgraded banki Online is more than just a service…

Personal Accounts

Inquire about your financial position, account balance and activity
Real-time transfers between your own accounts or to other customers’ accounts within the bank
Open time deposits or calculate a time deposit
Request money transfer to other banks in Egypt, or settle your other banks’ credit cards
Request a demand draft, check book and inquire about their status
Inquire about the foreign currencies rates
Download your transaction history during a certain period

Credit Cards

Review your credit card balance and check your unbilled transactions
Check your last month and last 6 months statements
Block your credit card in case lost or stolen
Activate all crédit Agricole Egypt cards through the online banking service

Prepaid Cards

Debit Transactions
Recharge Transactions
Available balance after last debit transaction

PAYMENTS

Real-time payments to your own and other Crédit Agricole Egypt’s customers’ credit cards
Instantly recharge your Crédit Agricole Egypt’s Prepaid Card
CAE Fawry Bill Payment Service online

Billers: Telecom Egypt, Vodafone, Orange, Etisalat, TE Data, LINK dot NET, the Egyptian Food Bank, and many more to come!

Sms Alerts

Stay always on top of your banking transactions with the instant banki Alerts Service. Now enjoy the freedom to choose between a variety of alert types and convenient subscription packages tailored to match your banking style and in your preferred language, for more info click here.

E-statement:

If you are not registered on banki Online, first follow the registration steps Here
If you are already registered log on to your banki Online (Login Here)
From the banki Online top bar, click on the banner E-statement
A screen will appear asking you whether you want to receive E-statements only or both (printed and electronic)
Choose your preferred option, accept the terms & conditions then you are registered
A notification will be sent each month by email to inform you that your e-statement is ready
E-Statement will be available starting the following month or next quarter according to your statement cycle.
Printed statements will be charged according to bank’s new Tariff