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Frequently Asked Questions

How many free accesses am I entitled to as a primary cardholder? Unlimited free access throughout the calendar year How many free accesses am I entitled to as a supplementary cardholder? Unlimited free access throughout the calendar year Is there a minimum card spend I shall make during the year, to qualify me for the free lounge accesses? Yes, $1 per calendar year. In case, cardholder did not meet the minimum spend criteria of $1 during the calendar year, he/she will be entitled to only 2 free access+ 1 free guest per visit. How do I enter the lounges? Present your membership QR code to the lounge staff Are guests allowed in the lounges for primary credit card holders?
  • Yes, guests are allowed provided they are accompanying the cardholder on the same flight.
  • 1 free guest per visit but any extra guest(s) card will be charged by $32 each (to be paid at the lounge)
Are guests allowed in the lounges for supplementary credit card holders?
  • Yes, guests are allowed provided they are accompanying the cardholder on the same flight.
  • 1 free guest per visit but any extra guest(s) card will be charged by $32 each (to be paid at the lounge)
How will my guest get access to the lounge? With the same QR or Digital membership generated by the Primary OR Supplementary cardholders. Can I use my physical card to enter the lounge? You will only be able to access lounges by presenting your membership QR code from the mobile app. Do I have to book the lounge access ahead of my visit? No prior reservation is required How can I submit a complaint or an inquiry?
  • In case of prior registration press “Help” button placed on the signing up page in “Visa Companion Application”
  • In case of after registration press “Contact” button placed on the account page.
How can I add more cards? By pressing the “Membership” in the home page bottom menu. Then press on “Add new membership” and start registering the other card.

  • Here’s how to register using your Card or T-Pin

    • Register using your Active Card: Click Here

    • Register using your Bank ID# and Telephone PIN : Click Here

No worries, click here to retrieve your password

How many free accesses am I entitled to as a primary cardholder? 6 free access throughout the calendar year, then every extra visit will be charged by $32 (it will be debited from the registered credit card) How many free accesses am I entitled to as a supplementary cardholder? 6 free access throughout the calendar year, then every extra visit will be charged by $32 (it will be debited from the registered credit card) Is there a minimum card spend I shall make during the year, to qualify me for the free lounge accesses? No minimum spend required How do I enter the lounges? Present your membership QR code to the lounge staff Are guests allowed in the lounges for primary credit card holders?
  • Yes, guests are allowed provided they are accompanying the cardholder on the same flight.
  • Each guest will be charged by $32 per visit (to be paid at the lounge)
Are guests allowed in the lounges for supplementary credit card holders?
  • Yes, guests are allowed provided they are accompanying the cardholder on the same flight.
  • Each guest will be charged by $32 per visit (to be paid at the lounge)
How will my guest get access to the lounge? With the same QR or Digital membership generated by the Primary OR Supplementary cardholders. Can I use my physical card to enter the lounge? You will only be able to access lounges by presenting your membership QR code from the mobile app. Do I have to book the lounge access ahead of my visit? No prior reservation is required How can I submit a complaint or an inquiry?
  • In case of prior registration press “Help” button placed on the signing up page in “Visa Companion Application”
  • In case of after registration press “Contact” button placed on the account page.
How can I add more cards? By pressing the “Membership” in the home page bottom menu. Then press on “Add new membership” and start registering the other card.

  • No worries, click here to retrieve your username
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banki Wallet

banki Wallet by Credit Agricole.. couldn’t be easier!!

banki Wallet

banki Wallet

banki Wallet by Credit Agricole.. couldn’t be easier!!

For your convenience, Crédit Agricole introduces a new member to its banki digital banking platform: banki Wallet!

Credit Agricole brings you day to day banking convenience, with an exceptional easy to use experience on banki Wallet, as part of our banki bouquet of products.

banki Wallet is part of the nationwide MEEZA network, it is also the first wallet in Egypt allowing you to download and self-register, at the convenience of your home (for Credit Agricole Customers)

Moreover, you can also enjoy a friendly interface for a better customer experience.

Using Banki Wallet You Can Now:

  • Download and Self register now (no need to visit the branch)
  • Load your banki Wallet from your Credit Agricole Card or account or recharge it by making deposits through an ATM (ATMs enabled with this service) or through Fawry agents
  • Make instant transfers easily to any wallet in Egypt, by simply choosing the mobile number of the beneficiary from your contact list (or insert his mobile number manually)
  • Save transfers or payments for future use
  • Pay your bills (powered by Fawry bill payment)
  • Application interface is available in English and Arabic
  • And now with cooperation with Meeza Digital Services you can receive transfers on your wallet from any other bank`s account in Egypt.

Note: customers with mobile numbers under corporate names or using a mobile with different owner’s name will not be able to register.

New Features

  • Withdraw or deposit money from your wallet through ATMs (ATMs enabled with this service) or through Fawry agents
  • Pay your dues by scanning the QR code at various merchants

You can download banki Wallet through:

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