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Frequently Asked Questions

How many free accesses am I entitled to as a primary cardholder? Unlimited free access throughout the calendar year How many free accesses am I entitled to as a supplementary cardholder? Unlimited free access throughout the calendar year Is there a minimum card spend I shall make during the year, to qualify me for the free lounge accesses? Yes, $1 per calendar year. In case, cardholder did not meet the minimum spend criteria of $1 during the calendar year, he/she will be entitled to only 2 free access+ 1 free guest per visit. How do I enter the lounges? Present your membership QR code to the lounge staff Are guests allowed in the lounges for primary credit card holders?
  • Yes, guests are allowed provided they are accompanying the cardholder on the same flight.
  • 1 free guest per visit but any extra guest(s) card will be charged by $32 each (to be paid at the lounge)
Are guests allowed in the lounges for supplementary credit card holders?
  • Yes, guests are allowed provided they are accompanying the cardholder on the same flight.
  • 1 free guest per visit but any extra guest(s) card will be charged by $32 each (to be paid at the lounge)
How will my guest get access to the lounge? With the same QR or Digital membership generated by the Primary OR Supplementary cardholders. Can I use my physical card to enter the lounge? You will only be able to access lounges by presenting your membership QR code from the mobile app. Do I have to book the lounge access ahead of my visit? No prior reservation is required How can I submit a complaint or an inquiry?
  • In case of prior registration press “Help” button placed on the signing up page in “Visa Companion Application”
  • In case of after registration press “Contact” button placed on the account page.
How can I add more cards? By pressing the “Membership” in the home page bottom menu. Then press on “Add new membership” and start registering the other card.

  • Here’s how to register using your Card or T-Pin

    • Register using your Active Card: Click Here

    • Register using your Bank ID# and Telephone PIN : Click Here

No worries, click here to retrieve your password

How many free accesses am I entitled to as a primary cardholder? 6 free access throughout the calendar year, then every extra visit will be charged by $32 (it will be debited from the registered credit card) How many free accesses am I entitled to as a supplementary cardholder? 6 free access throughout the calendar year, then every extra visit will be charged by $32 (it will be debited from the registered credit card) Is there a minimum card spend I shall make during the year, to qualify me for the free lounge accesses? No minimum spend required How do I enter the lounges? Present your membership QR code to the lounge staff Are guests allowed in the lounges for primary credit card holders?
  • Yes, guests are allowed provided they are accompanying the cardholder on the same flight.
  • Each guest will be charged by $32 per visit (to be paid at the lounge)
Are guests allowed in the lounges for supplementary credit card holders?
  • Yes, guests are allowed provided they are accompanying the cardholder on the same flight.
  • Each guest will be charged by $32 per visit (to be paid at the lounge)
How will my guest get access to the lounge? With the same QR or Digital membership generated by the Primary OR Supplementary cardholders. Can I use my physical card to enter the lounge? You will only be able to access lounges by presenting your membership QR code from the mobile app. Do I have to book the lounge access ahead of my visit? No prior reservation is required How can I submit a complaint or an inquiry?
  • In case of prior registration press “Help” button placed on the signing up page in “Visa Companion Application”
  • In case of after registration press “Contact” button placed on the account page.
How can I add more cards? By pressing the “Membership” in the home page bottom menu. Then press on “Add new membership” and start registering the other card.

  • No worries, click here to retrieve your username
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Your Plan For Your Chirldren’s Education

Your plan for your Children’s Education from Allianz

Your plan for your Children’s Education

Your plan for your Children’s Education from Allianz

We seek to share your responsibilities using our

Nothing makes us more proud than when our children succeed. Such a feeling encourages you to spare no expense for them to enjoy a better education and have a fulfilling happy life. That is why you need to plan for your children’s education.

Did you plan…

To ensure a qualifying education for your children starting with elementary to higher educational levels?

Subscribe to achieve your goals…

When you Subscribe, you will be able to secure your children’s education, so that they can have the future they deserve

  • The program provides coverage for all educational levels until the highest academic degrees.
  • The program provides you with Life insurance coverage as well as the support for your children’s education with a policy issued by Allianz Life Assurance Company – Egypt.
  • The program is specifically designed to fit all your needs and conditions at unprecedented rate
  • Coverage costs are provided for school fees in case of death of the insured person.
  • University tuition fees are provided for the insured person’s children. Funds to be received either in a lump sum or divided into five annual
  • This program offers flexible installments that can be changed at each maturity date to match your individual needs and capabilities (terms & conditions apply).
  • Exemption from installment payment is provided in case of death or total disability of the insured person.

Please keep in mind the age limits mentioned below to apply for an insurance coverage:

For Life insurance, Minimum age at entry for a policy holder is 21 years old and maximum age is 60 years old.

Note: All insurance products offered are introduced by Allianz Life Assurance Company – Egypt and under their full responsibility.

Allianz Life Assurance Company, Egyptian Joint Stock Company under the law number 10 year 1981 and its amendments for the supervision and control on Insurance in Egypt.

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