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Frequently Asked Questions

How many free accesses am I entitled to as a primary cardholder? Unlimited free access throughout the calendar year How many free accesses am I entitled to as a supplementary cardholder? Unlimited free access throughout the calendar year Is there a minimum card spend I shall make during the year, to qualify me for the free lounge accesses? Yes, $1 per calendar year. In case, cardholder did not meet the minimum spend criteria of $1 during the calendar year, he/she will be entitled to only 2 free access+ 1 free guest per visit. How do I enter the lounges? Present your membership QR code to the lounge staff Are guests allowed in the lounges for primary credit card holders?
  • Yes, guests are allowed provided they are accompanying the cardholder on the same flight.
  • 1 free guest per visit but any extra guest(s) card will be charged by $32 each (to be paid at the lounge)
Are guests allowed in the lounges for supplementary credit card holders?
  • Yes, guests are allowed provided they are accompanying the cardholder on the same flight.
  • 1 free guest per visit but any extra guest(s) card will be charged by $32 each (to be paid at the lounge)
How will my guest get access to the lounge? With the same QR or Digital membership generated by the Primary OR Supplementary cardholders. Can I use my physical card to enter the lounge? You will only be able to access lounges by presenting your membership QR code from the mobile app. Do I have to book the lounge access ahead of my visit? No prior reservation is required How can I submit a complaint or an inquiry?
  • In case of prior registration press “Help” button placed on the signing up page in “Visa Companion Application”
  • In case of after registration press “Contact” button placed on the account page.
How can I add more cards? By pressing the “Membership” in the home page bottom menu. Then press on “Add new membership” and start registering the other card.

  • Here’s how to register using your Card or T-Pin

    • Register using your Active Card: Click Here

    • Register using your Bank ID# and Telephone PIN : Click Here

No worries, click here to retrieve your password

How many free accesses am I entitled to as a primary cardholder? 6 free access throughout the calendar year, then every extra visit will be charged by $32 (it will be debited from the registered credit card) How many free accesses am I entitled to as a supplementary cardholder? 6 free access throughout the calendar year, then every extra visit will be charged by $32 (it will be debited from the registered credit card) Is there a minimum card spend I shall make during the year, to qualify me for the free lounge accesses? No minimum spend required How do I enter the lounges? Present your membership QR code to the lounge staff Are guests allowed in the lounges for primary credit card holders?
  • Yes, guests are allowed provided they are accompanying the cardholder on the same flight.
  • Each guest will be charged by $32 per visit (to be paid at the lounge)
Are guests allowed in the lounges for supplementary credit card holders?
  • Yes, guests are allowed provided they are accompanying the cardholder on the same flight.
  • Each guest will be charged by $32 per visit (to be paid at the lounge)
How will my guest get access to the lounge? With the same QR or Digital membership generated by the Primary OR Supplementary cardholders. Can I use my physical card to enter the lounge? You will only be able to access lounges by presenting your membership QR code from the mobile app. Do I have to book the lounge access ahead of my visit? No prior reservation is required How can I submit a complaint or an inquiry?
  • In case of prior registration press “Help” button placed on the signing up page in “Visa Companion Application”
  • In case of after registration press “Contact” button placed on the account page.
How can I add more cards? By pressing the “Membership” in the home page bottom menu. Then press on “Add new membership” and start registering the other card.

  • No worries, click here to retrieve your username
Access all questions
Debit Cards

Would you like to open an individual bank account with Credit Agricole?

Debit Cards

Your quick way to your bank!

Using Crédit Agricole VISA Debit Cards are quicker than making a trip to the bank, more convenient than queuing for a cash withdrawal and safer than carrying cash.

The debit cards are payment cards linked to your bank accounts, where you can use them at more than 32 million establishments and more than 1 million ATM for cash withdrawal 24/7 worldwide

Crédit Agricole offers you a various selection of debit cards that suit your needs.

Features & Benefits:

Accessibility

  • Access to foreign currency at favorable exchange rates at ATMs around the world
  • Enjoy a non interest card issued in Egyptian Pounds
  • A valuable financial management tool for monitoring funds on deposit, allowing control of spending

Security

Guaranteed security though the embedded security chip that requires you to enter your ATM PIN every time you use your card for cash withdrawals or purchase transactions at merchants.

Flexibility

  • Possibility to link 4 additional accounts to the card (for ATM transactions only, not for purchases)
  • Possibility to issue 3 additional supplementary cards for 1st degree relatives
  • 3 years’ validity

Daily Usage Limits

Card Type

Purchase limit EGP

Cash limit EGP

Classic

100,000

30,000

Gold

100,000

30,000

Fidele

100,000

30,000

Private Banking

100,000

30,000

Corporate

150,000

30,000

Offers & Discounts

Enjoy now a wide range of travel, dining, shopping and lifestyle offers upon using your new Crédit Agricole VISA Debit Card, you can easily check the updated offers through:

For more information about Crédit Agricole debit cards fees, please check the bank tariff on the bank website.

Terms & Conditions apply.













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