- Credit Agricole Egypt

Infinite Credit card holders

How many free accesses am I entitled to as a primary cardholder? Unlimited free access throughout the calendar year How many free accesses am I entitled to as a supplementary cardholder? Unlimited free access throughout the calendar year Is there a minimum card spend I shall make during the year, to qualify me for the free lounge accesses? Yes, $1 per calendar year. In case, cardholder did not meet the minimum spend criteria of $1 during the calendar year, he/she will be entitled to only 2 free access+ 1 free guest per visit. How do I enter the lounges? Present your membership QR code to the lounge staff Are guests allowed in the lounges for primary credit card holders?

Yes, guests are allowed provided they are accompanying the cardholder on the same flight.
1 free guest per visit but any extra guest(s) card will be charged by $32 each (to be paid at the lounge)

Are guests allowed in the lounges for supplementary credit card holders?

Yes, guests are allowed provided they are accompanying the cardholder on the same flight.
1 free guest per visit but any extra guest(s) card will be charged by $32 each (to be paid at the lounge)

How will my guest get access to the lounge? With the same QR or Digital membership generated by the Primary OR Supplementary cardholders. Can I use my physical card to enter the lounge? You will only be able to access lounges by presenting your membership QR code from the mobile app. Do I have to book the lounge access ahead of my visit? No prior reservation is required How can I submit a complaint or an inquiry?

In case of prior registration press “Help” button placed on the signing up page in “Visa Companion Application”
In case of after registration press “Contact” button placed on the account page.

How can I add more cards? By pressing the “Membership” in the home page bottom menu. Then press on “Add new membership” and start registering the other card.

Platinum Credit card holders

How many free accesses am I entitled to as a primary cardholder? 6 free access throughout the calendar year, then every extra visit will be charged by $32 (it will be debited from the registered credit card) How many free accesses am I entitled to as a supplementary cardholder? 6 free access throughout the calendar year, then every extra visit will be charged by $32 (it will be debited from the registered credit card) Is there a minimum card spend I shall make during the year, to qualify me for the free lounge accesses? No minimum spend required How do I enter the lounges? Present your membership QR code to the lounge staff Are guests allowed in the lounges for primary credit card holders?

Yes, guests are allowed provided they are accompanying the cardholder on the same flight.
Each guest will be charged by $32 per visit (to be paid at the lounge)

Are guests allowed in the lounges for supplementary credit card holders?

Yes, guests are allowed provided they are accompanying the cardholder on the same flight.
Each guest will be charged by $32 per visit (to be paid at the lounge)

In case of prior registration press “Help” button placed on the signing up page in “Visa Companion Application”
In case of after registration press “Contact” button placed on the account page.

How can I add more cards? By pressing the “Membership” in the home page bottom menu. Then press on “Add new membership” and start registering the other card.

Distinguished Services

Priority service and preferential treatment.

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Distinguished Services

Catering today and looking beyond for your tomorrow

Personal attention: A dedicated and professional Relationship Manager will listen to you to understand your needs, commitments and propose the adequate financial solutions to suit your lifestyle.

Sound advice: backed by worldwide experts, your dedicated Relationship Manager will offer the appropriate advice to support you in every investment opportunity, guide you to prosper your wealth and secure your family’s fortune.
Privacy and exclusivity in dedicated lounges in Credit Agricole main branches to sit comfortably while all your transactions are being done.
Priority service to cater promptly to all your transactions inside Crédit Agricole Branches.
Around the clock support: a special hotline (19077) with professionals to answer your queries is available 24/7 whether you are in Egypt or abroad.
Banking anywhere and anytime: With the Digital Banking integrated services, you will be able not only to access your accounts, but also to transact on the go and pay your bills remotely, to check click here.

Visa Platinum Debit Card

With your Free first-class Visa Platinum Debit card, you will enjoy a distinguished identification inside Crédit Agricole branches where the branch staff members will be more than glad to serve you immediately. This is in addition to other distinctive benefits offered on the VISA Platinum Card itself upon usage.

Features & Benefits

Access to your account balances for withdrawal or purchases locally and abroad
Daily withdrawal limit up to EGP 30,000 from any CAE ATM free of charges
Instant discounts at reputable merchants Egypt
Possibility to link 4 additional accounts
Possibility of issuing 1 additional supplementary cards
Access to exclusive features provided by VISA
Free Extended Warranty

It protects goods purchased by Crédit Agricole Platinum Debit Card within an automatic extension of the manufacturers or retailers warranty for up to 24 months from the item’s purchase date.
Free Purchase Protection

A short-term policy to cover items purchased by Crédit Agricole Platinum Debit Card against loss, theft and/ or accidental damages. For more information , click here.
Medical Referral

We understand that health is important to the platinum card member as Elite. In view of this, Crédit Agricole would like to line up an array of medical services, so as to ease his/her worries at critical moments.
Legal Referral
Crédit Agricole Platinum Debit Card member can be provided through this service with the names, addresses, telephone numbers and office hours for referred lawyers and legal practitioners.