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Frequently Asked Questions

How many free accesses am I entitled to as a primary cardholder? Unlimited free access throughout the calendar year How many free accesses am I entitled to as a supplementary cardholder? Unlimited free access throughout the calendar year Is there a minimum card spend I shall make during the year, to qualify me for the free lounge accesses? Yes, $1 per calendar year. In case, cardholder did not meet the minimum spend criteria of $1 during the calendar year, he/she will be entitled to only 2 free access+ 1 free guest per visit. How do I enter the lounges? Present your membership QR code to the lounge staff Are guests allowed in the lounges for primary credit card holders?
  • Yes, guests are allowed provided they are accompanying the cardholder on the same flight.
  • 1 free guest per visit but any extra guest(s) card will be charged by $32 each (to be paid at the lounge)
Are guests allowed in the lounges for supplementary credit card holders?
  • Yes, guests are allowed provided they are accompanying the cardholder on the same flight.
  • 1 free guest per visit but any extra guest(s) card will be charged by $32 each (to be paid at the lounge)
How will my guest get access to the lounge? With the same QR or Digital membership generated by the Primary OR Supplementary cardholders. Can I use my physical card to enter the lounge? You will only be able to access lounges by presenting your membership QR code from the mobile app. Do I have to book the lounge access ahead of my visit? No prior reservation is required How can I submit a complaint or an inquiry?
  • In case of prior registration press “Help” button placed on the signing up page in “Visa Companion Application”
  • In case of after registration press “Contact” button placed on the account page.
How can I add more cards? By pressing the “Membership” in the home page bottom menu. Then press on “Add new membership” and start registering the other card.

  • Here’s how to register using your Card or T-Pin

    • Register using your Active Card: Click Here

    • Register using your Bank ID# and Telephone PIN : Click Here

No worries, click here to retrieve your password

How many free accesses am I entitled to as a primary cardholder? 6 free access throughout the calendar year, then every extra visit will be charged by $32 (it will be debited from the registered credit card) How many free accesses am I entitled to as a supplementary cardholder? 6 free access throughout the calendar year, then every extra visit will be charged by $32 (it will be debited from the registered credit card) Is there a minimum card spend I shall make during the year, to qualify me for the free lounge accesses? No minimum spend required How do I enter the lounges? Present your membership QR code to the lounge staff Are guests allowed in the lounges for primary credit card holders?
  • Yes, guests are allowed provided they are accompanying the cardholder on the same flight.
  • Each guest will be charged by $32 per visit (to be paid at the lounge)
Are guests allowed in the lounges for supplementary credit card holders?
  • Yes, guests are allowed provided they are accompanying the cardholder on the same flight.
  • Each guest will be charged by $32 per visit (to be paid at the lounge)
How will my guest get access to the lounge? With the same QR or Digital membership generated by the Primary OR Supplementary cardholders. Can I use my physical card to enter the lounge? You will only be able to access lounges by presenting your membership QR code from the mobile app. Do I have to book the lounge access ahead of my visit? No prior reservation is required How can I submit a complaint or an inquiry?
  • In case of prior registration press “Help” button placed on the signing up page in “Visa Companion Application”
  • In case of after registration press “Contact” button placed on the account page.
How can I add more cards? By pressing the “Membership” in the home page bottom menu. Then press on “Add new membership” and start registering the other card.

  • No worries, click here to retrieve your username
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banki Payroll

EPayroll

banki Payroll

EPayroll

With banki Payroll, we offer you an exhaustive solution to transfer your employees’ salaries in one click. Not only is it easy, reliable and secure, but your employees will also enjoy many exclusive benefits. In addition, your company and staff will enjoy the special attention of a dedicated Relationship Manager to give the best advisory services and financial solutions.

Company’s Benefits

Convenience

  • Free web-based e-payroll system
  • System can be accessed from anywhere and anytime
  • Hassle-free solution to cater your employees financial needs away from company direct finance
  • Money transfers in various currencies
  • Unlimited number of transactions per month

Accessibility

  • Nationwide network of CAE branches
  • Large network of ATMs in addition to a mobile ATM that can visit your quarters per request
  • Possibility to install an ATM at your premises
  • Convenient and “free”banki Online service allowing you to monitor company’s accounts, transfer funds, banker cheques, and much more
  • Dedicated support through banki Phone on “19191” to answer all your queries 24/7

Security And Confidentiality

  • banki Payroll system provides maximum security, as it is connected to the Bank’s server
  • Only authorized personnel can access the system

User-Friendliness

  • Easy to use online features
  • No need for a special built in system and no installation is required

Efficiency

  • Tailor-made system to fit any company’s payment process
  • Minimum time for transferring money to employees’ accounts
  • Possibility to generate a wide range of reports, including employee reports and batch details
  • Ability of creating customized department names, batches and transaction types ( salary, bonus, etc…)

Staff Benefits

Accounts

  • Interest-bearing current account
  • Preferential interest rate
  • Possibility of issuing a check book

Debit Card

  • Access to your account balances for withdrawal or purchases locally and abroad
  • Daily withdrawal limit up to EGP 10,000 from any CAE ATM free of charges
  • Instant discounts at reputable merchants Egypt
  • Possibility to link 4 additional accounts
  • Possibility of issuing 2 additional supplementary cards
  • Automatic enrolment to Secure wallet insurance with coverage up to EGP 6,300 at a minimal cost.

Services

  • banki Online and Phone Banking services for balances’ inquiry, accounts’ monitoring, transfers and much more
  • SMS alert service to instantly monitor your banking transactions on your accounts and credit cards

Finance Solutions

  • Loans: personal, car and housing loans with flexible repayment schedules with preferential pricing and competitive conditions
  • Possibility to transfer loan balances from other banks

Credit Cards

Platinum, Gold and classic with discounted annual membership fees and competitive interest rates

Saving Schemes

Certificates of deposits, Saving Accounts and Time Deposits with preferential interest rate for special deposit amounts

Advisory Service And Support

  • The dedicated Relationship Manager will provide the employees with the adequate advice suited to their needs
  • A 24/7 banki Phone team to answer all queries and to assist you in any of your banking transactions









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