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Frequently Asked Questions

How many free accesses am I entitled to as a primary cardholder? Unlimited free access throughout the calendar year How many free accesses am I entitled to as a supplementary cardholder? Unlimited free access throughout the calendar year Is there a minimum card spend I shall make during the year, to qualify me for the free lounge accesses? Yes, $1 per calendar year. In case, cardholder did not meet the minimum spend criteria of $1 during the calendar year, he/she will be entitled to only 2 free access+ 1 free guest per visit. How do I enter the lounges? Present your membership QR code to the lounge staff Are guests allowed in the lounges for primary credit card holders?
  • Yes, guests are allowed provided they are accompanying the cardholder on the same flight.
  • 1 free guest per visit but any extra guest(s) card will be charged by $32 each (to be paid at the lounge)
Are guests allowed in the lounges for supplementary credit card holders?
  • Yes, guests are allowed provided they are accompanying the cardholder on the same flight.
  • 1 free guest per visit but any extra guest(s) card will be charged by $32 each (to be paid at the lounge)
How will my guest get access to the lounge? With the same QR or Digital membership generated by the Primary OR Supplementary cardholders. Can I use my physical card to enter the lounge? You will only be able to access lounges by presenting your membership QR code from the mobile app. Do I have to book the lounge access ahead of my visit? No prior reservation is required How can I submit a complaint or an inquiry?
  • In case of prior registration press “Help” button placed on the signing up page in “Visa Companion Application”
  • In case of after registration press “Contact” button placed on the account page.
How can I add more cards? By pressing the “Membership” in the home page bottom menu. Then press on “Add new membership” and start registering the other card.

  • Here’s how to register using your Card or T-Pin

    • Register using your Active Card: Click Here

    • Register using your Bank ID# and Telephone PIN : Click Here

No worries, click here to retrieve your password

How many free accesses am I entitled to as a primary cardholder? 6 free access throughout the calendar year, then every extra visit will be charged by $32 (it will be debited from the registered credit card) How many free accesses am I entitled to as a supplementary cardholder? 6 free access throughout the calendar year, then every extra visit will be charged by $32 (it will be debited from the registered credit card) Is there a minimum card spend I shall make during the year, to qualify me for the free lounge accesses? No minimum spend required How do I enter the lounges? Present your membership QR code to the lounge staff Are guests allowed in the lounges for primary credit card holders?
  • Yes, guests are allowed provided they are accompanying the cardholder on the same flight.
  • Each guest will be charged by $32 per visit (to be paid at the lounge)
Are guests allowed in the lounges for supplementary credit card holders?
  • Yes, guests are allowed provided they are accompanying the cardholder on the same flight.
  • Each guest will be charged by $32 per visit (to be paid at the lounge)
How will my guest get access to the lounge? With the same QR or Digital membership generated by the Primary OR Supplementary cardholders. Can I use my physical card to enter the lounge? You will only be able to access lounges by presenting your membership QR code from the mobile app. Do I have to book the lounge access ahead of my visit? No prior reservation is required How can I submit a complaint or an inquiry?
  • In case of prior registration press “Help” button placed on the signing up page in “Visa Companion Application”
  • In case of after registration press “Contact” button placed on the account page.
How can I add more cards? By pressing the “Membership” in the home page bottom menu. Then press on “Add new membership” and start registering the other card.

  • No worries, click here to retrieve your username
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banki Business

E-solutions banki Business

banki Business

E-solutions banki Business

In a world where the digital language is becoming predominant, our E-solutions play a key role in helping you doing business, we are always keen to offer you the latest technology coupled with the ultimate security features. Our online banking solution, banki Business is convenient reliable and available 24/7

Benefits

  • User-friendly interface allows you to effortlessly manage company finances.
  • State-of-the-art security with digital signature token (applicable only for effecting payments, not needed for inquiry).
  • Anytime monitoring of finances enables you to monitor your accounts 24/7, without waiting for your end-of-month statements.
  • Numerous transactions through simple clicks, request single or multiple transfers, bank drafts and company cheques and follow the status of your request, while choosing the branch you wish to receive them from.
  • Convenience and flexibility, save your frequent transfers as templates, or store beneficiaries details to pick up whenever needed.
  • Multiple users with different access rights, control employees’ access to company information; and choose their permitted activities and authorization levels.
  • Dedicated customer support teams, banki Phone, ensuring a superior service level (+202 33317617/8).

Features

– Wider real-time access to

  • Instant balances update once the transactions took place
  • Easy-online-statement; where you can generate statements for multiple accounts at once
  • Download of statement in multiple formats including MT940
  • SWIFT messages view
  • Complete view of cheques including post-dated
  • Detailed view of Trade finance products along with their details

– Faster Transactions

  • On spot local currency transfers affecting the accounts immediately (from credit balances)
  • Foreign currency transfers (requests accepted offline)

– Secured and tailored users matrix

  • Top notch technology using the One-time-password
  • Introduction of the banki Token (Soft token) downloadable on the users smartphones or laptops
  • Tailored access rights based on the roles and functions in each company

– More communication and better support

  • A dedicated mailbox to allow a bi-way communication and more support: customer will send inquiries to the bank and will receive replies during working days
  • Important messages and notifications will be pushed to customers

How To Apply

Contact your Relationship Manager to enroll to banki Business.

For Users/Password Support, kindly contact banki Phone.

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    Quick links

    See all Quick links

    Know our tariff - corporate

    Benefits for your staff

    E-Governmental Payments

    Explore banki Business Payment

    Pay your Business expenses
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