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Frequently Asked Questions

How many free accesses am I entitled to as a primary cardholder? Unlimited free access throughout the calendar year How many free accesses am I entitled to as a supplementary cardholder? Unlimited free access throughout the calendar year Is there a minimum card spend I shall make during the year, to qualify me for the free lounge accesses? Yes, $1 per calendar year. In case, cardholder did not meet the minimum spend criteria of $1 during the calendar year, he/she will be entitled to only 2 free access+ 1 free guest per visit. How do I enter the lounges? Present your membership QR code to the lounge staff Are guests allowed in the lounges for primary credit card holders?
  • Yes, guests are allowed provided they are accompanying the cardholder on the same flight.
  • 1 free guest per visit but any extra guest(s) card will be charged by $32 each (to be paid at the lounge)
Are guests allowed in the lounges for supplementary credit card holders?
  • Yes, guests are allowed provided they are accompanying the cardholder on the same flight.
  • 1 free guest per visit but any extra guest(s) card will be charged by $32 each (to be paid at the lounge)
How will my guest get access to the lounge? With the same QR or Digital membership generated by the Primary OR Supplementary cardholders. Can I use my physical card to enter the lounge? You will only be able to access lounges by presenting your membership QR code from the mobile app. Do I have to book the lounge access ahead of my visit? No prior reservation is required How can I submit a complaint or an inquiry?
  • In case of prior registration press “Help” button placed on the signing up page in “Visa Companion Application”
  • In case of after registration press “Contact” button placed on the account page.
How can I add more cards? By pressing the “Membership” in the home page bottom menu. Then press on “Add new membership” and start registering the other card.

  • Here’s how to register using your Card or T-Pin

    • Register using your Active Card: Click Here

    • Register using your Bank ID# and Telephone PIN : Click Here

No worries, click here to retrieve your password

How many free accesses am I entitled to as a primary cardholder? 6 free access throughout the calendar year, then every extra visit will be charged by $32 (it will be debited from the registered credit card) How many free accesses am I entitled to as a supplementary cardholder? 6 free access throughout the calendar year, then every extra visit will be charged by $32 (it will be debited from the registered credit card) Is there a minimum card spend I shall make during the year, to qualify me for the free lounge accesses? No minimum spend required How do I enter the lounges? Present your membership QR code to the lounge staff Are guests allowed in the lounges for primary credit card holders?
  • Yes, guests are allowed provided they are accompanying the cardholder on the same flight.
  • Each guest will be charged by $32 per visit (to be paid at the lounge)
Are guests allowed in the lounges for supplementary credit card holders?
  • Yes, guests are allowed provided they are accompanying the cardholder on the same flight.
  • Each guest will be charged by $32 per visit (to be paid at the lounge)
How will my guest get access to the lounge? With the same QR or Digital membership generated by the Primary OR Supplementary cardholders. Can I use my physical card to enter the lounge? You will only be able to access lounges by presenting your membership QR code from the mobile app. Do I have to book the lounge access ahead of my visit? No prior reservation is required How can I submit a complaint or an inquiry?
  • In case of prior registration press “Help” button placed on the signing up page in “Visa Companion Application”
  • In case of after registration press “Contact” button placed on the account page.
How can I add more cards? By pressing the “Membership” in the home page bottom menu. Then press on “Add new membership” and start registering the other card.

  • No worries, click here to retrieve your username
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EGP Accounts

"More Services… More Saving"

EGP Accounts

More Services… More Saving

For our customer’s convenience, Crédit Agricole Egypt’s Primary Account is now the Quattro Account, offering more services with a special all-inclusive tariff

 

Quattro Account

Enjoy all your needs in one account!

A modern & Safe payment tool, an easy way to bank on the go with the security of monitoring all your transactions instantly.

  • Quattro Account: It’s not just an account! It’s your gateway to many services.
  • Debit Card: No need to have cash anymore, use your Debit Card to transact.
  • SMS: A package of free SMS/month to monitor your transactions
  • Banki digital services: Bank your way from your smartphone, tablet or computer wherever and whenever you choose.

Quattro Account special all-inclusive tariff is as follows:

  • Quattro Account opening fees: EGP 100 (new customers)
  • Quattro Maintenance fees: EGP 150 per quarter

This new Tariff includes all services comprised in the Quattro Account (account, Debit Card, SMS, banki services). It is applicable on individuals accounts only in EGP and excludes the payroll customers.

* The Bank’s standard tariff will apply on sub-accounts.

 

Saving Account

Features & Benefits:

  • Minimum amount to open an account is EGP 3,000
  • Fixed interest rate; Quarterly 3.25% & Annually 3.50%
  • Interest calculated on monthly balance and paid annually
  • 24/7 accessibility to your account (Phone Banking, Online Banking, ATMs and Branches)

 

Tiered Saving Account

Now with Crédit Agricole tiered saving accounts, you will enjoy setting the interest rate that you’ll get. The higher you save, the higher you gain. Additionally, you will have the flexibility and convenience to deposit and withdraw your money whenever and wherever you want with no restrictions.

Features & Benefits:

  • Minimum amount to open an account is EGP 3,000
  • Enjoy a competitive interest rate up to 7.50%
  • Interest is calculated on monthly balance and payable monthly or quarterly
  • Tiered Interest rate mechanism: the more you deposit, the higher the return
  • 24/7 accessibility to your account (Phone Banking, Online Banking, ATMs and Branches)

Required Documents for saving accounts

For new customers:

  • Account opening form
  • Copy of ID/ National ID
  • Utility bill (electricity, water, gas)

For existing customers: Application for saving account

 

Daily Accounts:

Features & Benefits:

  • Minimum to open an account: EGP 5,000
  • Enjoy up to 4% interest rate
  • Interest calculated on daily balance and payable monthly
  • Minimum to earn interest: EGP 10,000
  • Free Debit Card
  • Free Checkbook
  • Accessibility 24/7 to your account (Phone Banking, Online Banking, ATMs and Branches)

Required Documents:

  • National ID Card (Passport for foreigners)
  • Recent original utility bill with current address

Terms & Conditions apply

Tax no.: 204-896-843

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